{"id":10241,"date":"2025-05-13T15:25:44","date_gmt":"2025-05-13T19:25:44","guid":{"rendered":"https:\/\/learningally.org\/?page_id=10241"},"modified":"2025-10-08T17:08:45","modified_gmt":"2025-10-08T21:08:45","slug":"getting-started","status":"publish","type":"page","link":"https:\/\/learningally.org\/help\/getting-started","title":{"rendered":"User Portal &#8211; Getting Started"},"content":{"rendered":"    <section class=\"section-links-settings-block color-scheme-blue-dark\" style=\"--vertical-padding: 10px;--background-block: #002f6c;\">\n        <div class=\"links-block-container\">\n                            <div class=\"links\">\n                                                                                <a href=\"\/help\" class=\"link\" target=\"_self\" style=\"--link-font-size: 14px;--link-font-weight: 500;--link-text-color: #ffffff;--link-text-color-hover: #005fb3;--link-text-color-active: #ffffff;--link-background: #005fb3;--link-background-hover: #ffffff;--link-background-active: #005fb3;\">Help Home<\/a>\n                                                                                                            <a href=\"\/help\/getting-started\" class=\"link\" target=\"_self\" style=\"--link-font-size: 14px;--link-font-weight: 500;--link-text-color: #ffffff;--link-text-color-hover: #005fb3;--link-text-color-active: #ffffff;--link-background: #005fb3;--link-background-hover: #ffffff;--link-background-active: #005fb3;\">Getting Started<\/a>\n                                                                                                            <a href=\"\/help\/membership\" class=\"link\" target=\"_self\" style=\"--link-font-size: 14px;--link-font-weight: 500;--link-text-color: #ffffff;--link-text-color-hover: #005fb3;--link-text-color-active: #ffffff;--link-background: #005fb3;--link-background-hover: #ffffff;--link-background-active: #005fb3;\">Membership<\/a>\n                                                                                                            <a href=\"\/help\/techsupport\" class=\"link\" target=\"_self\" style=\"--link-font-size: 14px;--link-font-weight: 500;--link-text-color: #ffffff;--link-text-color-hover: #005fb3;--link-text-color-active: #ffffff;--link-background: #005fb3;--link-background-hover: #ffffff;--link-background-active: #005fb3;\">Tech Support<\/a>\n                                                                                                            <a href=\"\/help\/services\" class=\"link\" target=\"_self\" style=\"--link-font-size: 14px;--link-font-weight: 500;--link-text-color: #ffffff;--link-text-color-hover: #005fb3;--link-text-color-active: #ffffff;--link-background: #005fb3;--link-background-hover: #ffffff;--link-background-active: #005fb3;\">Services<\/a>\n                                                                <\/div>\n                                <\/div>\n    <\/section>\n\n\n         <section class=\"collapsible-content-section\">\n         <div class=\"collapsible-content-wrapper\">\n                           <h2 class=\"collapsible-content-title\">Getting Started FAQs<\/h2>\n                                    <div class=\"collapsible-content-list\">\n                                                      <div class=\"collapsible-content-item\">\n                        <h3 class=\"collapsible-content-item-title\"> How do I start a membership for my child for the audiobooks?<\/h3>\n                        <div class=\"collapsible-content-item-content\"><p><strong>Answer:<\/strong><\/p>\n<p>Put your child on a path to success for only <strong>$135 per year<\/strong>.<br \/>\nGain the knowledge, tools, and resources to help your child learn and thrive.<\/p>\n<p><strong>Benefits of a Learning Ally membership include:<\/strong><\/p>\n<ul>\n<li>Household membership \u2014 includes up to 4 child profiles<\/li>\n<li>Unlimited access to a library of educational audiobooks<\/li>\n<li>FREE reading app for PC, Mac, and Chromebook computers<\/li>\n<li>FREE reading app for Apple and Android devices<\/li>\n<\/ul>\n<p>Try a Learning Ally membership and discover how our services can unlock your child\u2019s potential!<br \/>\n\ud83d\udc49<a href=\"https:\/\/learningally.org\/about-us\/join\"><strong> Sign up today<\/strong><\/a><\/p>\n<p><strong>Eligibility Requirement:<\/strong><\/p>\n<p>To qualify for our audiobook services, you must submit proof of eligibility within 30 days of creating your child\u2019s profile.<\/p>\n<p><strong>Financial Assistance:<\/strong><\/p>\n<p>If you are experiencing financial hardship, please complete the necessary forms linked below:<\/p>\n<ul>\n<li style=\"color: #005fb3;\"><a href=\"https:\/\/wp-media.learningally.org\/wp-content\/uploads\/3PA-Application.pdf\" target=\"_blank\" rel=\"noopener\">Individual Application<\/a><\/li>\n<li style=\"color: #005fb3;\"><a href=\"https:\/\/wp-media.learningally.org\/wp-content\/uploads\/AssistanceProgram_Application.pdf\" target=\"_blank\" rel=\"noopener\">Financial Assistance Form<\/a><\/li>\n<\/ul>\n<p>Submit completed forms via fax to 609.281.5900 or email them to<br \/>\n<a href=\"mailto:CustomerCare@LearningAlly.org\">CustomerCare@LearningAlly.org<\/a>.<\/p>\n<\/div>\n                     <\/div>\n                                                                        <div class=\"collapsible-content-item\">\n                        <h3 class=\"collapsible-content-item-title\"> How do I start a membership for myself as an adult for the audiobooks?<\/h3>\n                        <div class=\"collapsible-content-item-content\"><p><strong>Answer<\/strong><\/p>\n<p>Gain the knowledge, tools, and resources that can help you to learn and thrive.<\/p>\n<p><strong>Benefits of a Learning Ally membership include:<\/strong><\/p>\n<ul>\n<li>Annual membership with unlimited downloads \u2014 <strong>$135.00<\/strong><\/li>\n<li>Access to a library of\u00a0 educational audiobooks<\/li>\n<li>FREE reading app for PC, Mac, and Chromebook computers<\/li>\n<li>FREE reading app for Apple and Android devices<\/li>\n<\/ul>\n<p><strong>Eligibility Requirement:<\/strong><\/p>\n<p>To qualify for our services, we must receive your proof of eligibility within 30 days of registration.<\/p>\n<p><strong>Financial Assistance:<\/strong><\/p>\n<p>If you are unable to afford the membership fee due to financial hardship, please complete the following forms linked below:<\/p>\n<ul>\n<li style=\"color: #005fb3;\"><a href=\"https:\/\/wp-media.learningally.org\/wp-content\/uploads\/3PA-Application.pdf\" target=\"_blank\" rel=\"noopener\">Individual Application<\/a><\/li>\n<li style=\"color: #005fb3;\"><a href=\"https:\/\/wp-media.learningally.org\/wp-content\/uploads\/AssistanceProgram_Application.pdf\" target=\"_blank\" rel=\"noopener\">Financial Assistance Form<\/a><\/li>\n<\/ul>\n<p>Submit completed forms via fax to 609.281.5900 or email them to<br \/>\n<a href=\"mailto:CustomerCare@LearningAlly.org\">CustomerCare@LearningAlly.org<\/a>.<\/p>\n<\/div>\n                     <\/div>\n                                                                        <div class=\"collapsible-content-item\">\n                        <h3 class=\"collapsible-content-item-title\">How do I get a membership for my school or district? <\/h3>\n                        <div class=\"collapsible-content-item-content\"><p>Check with your school to see if Learning Ally is already available to students. If not, have them call: 1-800-221-1098 or <u><strong><a style=\"color: #005fb3;\" href=\"https:\/\/learningally.org\/solutions-for-school\/schedule-demo\">fill out this form<\/a><\/strong><\/u> to request a demonstration.<\/p>\n<\/div>\n                     <\/div>\n                                             <\/div>\n         <\/div>\n      <\/section>\n   \n\n    <div class=\"ignite-student-section\">\n                    <section class=\"section-rich-text mt-75\">\n                <div class=\"rich-text-container\">\n                                            <div class=\"rich-text_heading\">\n                            <h2 class=\"title\">We\u2019re here to help!<\/h2>\n                        <\/div>\n                                                                <div class=\"rich-text_content text-center\">\n                            <div class=\"content\"><p>Representatives are available at <strong>800-221-4792<\/strong><br \/>\nMonday through Friday, from<strong> 8:30am-6:00pm EST.<\/strong><\/p>\n<p>Email: <strong>customercare@LearningAlly.org<\/strong><br \/>\nFax: 609-281-5900<\/p>\n<p>Mailing Address:<\/p>\n<p>Learning Ally<br \/>\n20 Roszel Rd.<br \/>\nPrinceton, NJ 08540<\/p>\n<\/div>\n                        <\/div>\n                                    <\/div>\n            <\/section>\n                <section class=\"section-multicolumn-icon mt-75 mb-75\">\n            <div class=\"columns-container\">\n                                        <div class=\"column\" style=\"--column-width: calc(33.33% - 20px);\">\n                                                        <div class=\"column_icon\">\n                                                                    <img decoding=\"async\" class=\"image\" src=\"https:\/\/wp-media.learningally.org\/wp-content\/uploads\/2023\/09\/cpo-icon-1-300x300.png\" alt=\"alignment icon\"\n                                        loading=\"lazy\">\n                                                            <\/div>\n                                                            <div class=\"column_title\">\n                                    <h3>Donation Inquiries<\/h3>\n                                <\/div>\n                                                                                        <div class=\"column_text\"><p>Phone: 800-221-4792, option 4<\/p>\n<\/div>\n                                                    <\/div>\n                                        <div class=\"column\" style=\"--column-width: calc(33.33% - 20px);\">\n                                                        <div class=\"column_icon\">\n                                                                    <img decoding=\"async\" class=\"image\" src=\"https:\/\/wp-media.learningally.org\/wp-content\/uploads\/2023\/09\/cpo-icon-1-300x300.png\" alt=\"alignment icon\"\n                                        loading=\"lazy\">\n                                                            <\/div>\n                                                            <div class=\"column_title\">\n                                    <h3>Volunteer Inquiries<\/h3>\n                                <\/div>\n                                                                                        <div class=\"column_text\"><p>Phone:\u00a0<a href=\"tel:800-221-4792\">800-221-4792<\/a>, option 3<br \/>\nEmail:\u00a0<a href=\"mailto:Volunteer@LearningAlly.org\">Volunteer@LearningAlly.org<\/a><\/p>\n<\/div>\n                                                    <\/div>\n                                        <div class=\"column\" style=\"--column-width: calc(33.33% - 20px);\">\n                                                        <div class=\"column_icon\">\n                                                                    <img decoding=\"async\" class=\"image\" src=\"https:\/\/wp-media.learningally.org\/wp-content\/uploads\/2023\/09\/cpo-icon-1-300x300.png\" alt=\"alignment icon\"\n                                        loading=\"lazy\">\n                                                            <\/div>\n                                                            <div class=\"column_title\">\n                                    <h3>Specialist Inquiries<\/h3>\n                                <\/div>\n                                                                                        <div class=\"column_text\"><p>Phone:\u00a0<a href=\"tel:800-221-4792\">800-221-4792<\/a>, option 2<br \/>\nEmail:\u00a0<a href=\"mailto:Specialist@learningally.org\">Specialist@learningally.org<\/a><\/p>\n<\/div>\n                                                    <\/div>\n                            <\/div>\n                    <\/section>\n    <\/div>\n\n\n    <section class=\"section-about-organization\">\n        <div class=\"container\">\n                            <div class=\"text-box\">\n                    <div class=\"text\"><p>Learning Ally is a national nonprofit 501(c)(3) tax exempt organization, ID: 13-1659345. We are proud to be recognized at the highest levels by various charity compliance authorities\u00a0<a href=\"https:\/\/www.charitynavigator.org\/ein\/131659345\">Charity Navigator<\/a>,\u00a0<a href=\"https:\/\/www.guidestar.org\/profile\/13-1659345\">Guidestar (Candid)<\/a>, and\u00a0<a href=\"https:\/\/www.give.org\/charity-reviews\/national\/education-and-literacy\/learning-ally-in-princeton-nj-1742\">BBB<\/a>.\u00a0<a href=\"https:\/\/learningally.org\/Get-Involved\/Overview\">Get Involved<\/a>!<\/p>\n<\/div>\n                <\/div>\n                                        <div class=\"images\">\n                                                                                                    <div class=\"image\">\n                                <img decoding=\"async\" src=\"https:\/\/wp-media.learningally.org\/wp-content\/uploads\/2024\/09\/04114106\/4StarCharity-LearningAlly.jpg\" alt=\"4StarCharity-LearningAlly\">\n                            <\/div>\n                                                                                                                            <div class=\"image\">\n                                <img decoding=\"async\" src=\"https:\/\/wp-media.learningally.org\/wp-content\/uploads\/2024\/09\/04114051\/candid-seal-platinum-2022-LA.jpg\" alt=\"candid-seal-platinum-2022-LA\">\n                            <\/div>\n                                                                                                                            <div class=\"image\">\n                                <img decoding=\"async\" src=\"https:\/\/wp-media.learningally.org\/wp-content\/uploads\/2024\/09\/04114038\/give-logo.png\" alt=\"give-logo\">\n                            <\/div>\n                                                            <\/div>\n                    <\/div>\n    <\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":21,"featured_media":0,"parent":8084,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"footnotes":""},"class_list":["post-10241","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.7.1 (Yoast SEO v25.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>User Portal - Getting Started - Learning Ally<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/learningally.org\/help\/getting-started\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"User Portal - Getting Started - Learning Ally\" \/>\n<meta property=\"og:url\" content=\"https:\/\/learningally.org\/help\/getting-started\" \/>\n<meta property=\"og:site_name\" content=\"Learning Ally\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/LearningAlly.org\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-08T21:08:45+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/learningally.org\/help\/getting-started\",\"url\":\"https:\/\/learningally.org\/help\/getting-started\",\"name\":\"User Portal - Getting Started - Learning Ally\",\"isPartOf\":{\"@id\":\"https:\/\/learningally.org\/#website\"},\"datePublished\":\"2025-05-13T19:25:44+00:00\",\"dateModified\":\"2025-10-08T21:08:45+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/learningally.org\/help\/getting-started#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/learningally.org\/help\/getting-started\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/learningally.org\/help\/getting-started#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Help and Support Page &#8211; 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